Customer Testimonials
Ide Honda
I had a great experience at Ide Honda when purchasing my Honda Accord. I worked with Jennifer Flammia. No intimidation, straight forward, and Jen was very patient with me. 1 st time purchasing a car on my own in over 10 years and had no clue what I wanted. She never rushed me or pressured me. Thank you Jen!
Jen showed me all the trim levels of Accords so that I could make an informed choice. She had everything ready to go when I came in to pick up the vehicle.
We went in with an idea of what we wanted, and Jennifer helped move us to getting something that fit that idea. She only assisted at each step with trying to get us into a vehicle that fit what we needed for our lifestyle and with the budget we had in mind. Anytime we said no or not interested it wasn't brought up again and stayed dropped as we looked into different options. It made this whole process easy and why we went from window shopping to actually making a purchase. Would absolutely recommend IDE and Jennifer to anyone ... Read More DealerRater - Jun 25, 2025
Emerson took GREAT care of my son on getting his very first brand new vehicle! He got the 2025 Honda Accord SE, and he loves it so much!! Thank you Emerson, you are the BEST!!!!!!! Also , thanks to Kiersten H & Adam W for their help with this as well!
I always work with Jennifer Flammia in sales at Ide Honda. She is fantastic at her craft and so easy to work with. Buying a car is actually fun with her!!
Everyone was very friendly and helpful, especially Joe Latus. He made our first time purchase of a Honda very easy and quite pleasant, unlikeour experiences with other dealerships in the past.
Jennifer Flammia was my salesperson. She has an amazing personality and is a pleasure to work with. This is my second lease with her and Ide Honda and I will definitely go back. The whole process of getting a new car was easy!
Jennifer is amazing! Wouldn’t go to anyone else! Personality is amazing! Kind, magical, supportive! Jennifer has helped me with my last two Hondas and I’ll keep coming back for more! Jennifer you ROCK! Keep shinning and never stop sparkling! I appreciate you so much! IDE is so lucky to have you on their team!! 🥇
I recently purchased a 2025 Honda CR-V Sport Touring from Ide Honda, and I can confidently say that Joe Latus is the epitome of professionalism and excellence. From the very first interaction, Joe demonstrated exceptional product knowledge, clear communication, and genuine enthusiasm. He guided me through every step of the process with patience and care, taking the time to thoroughly explain the vehicle’s advanced features and ensure I felt completely comfortable with my decision.
Joe’s dedication to customer satisfaction is truly commendable. He went above and beyond to provide a seamless, pressure-free experience. I left the dealership not only ... Read More DealerRater - May 3, 2025
I am a long time customer, however there was a major misfire with several people and it's taken 3 weeks or so to handle a question that required perhaps a wp second answer to resolve.
I had a great experience buying a car here recently. Everyone was friendly and professional. My salesperson, Emerson, was helpful and knowledgeable. He guided me in figuring out what would be the best car for me. No rush, no pressure. I highly recommend the dealership and Emerson.
Go see Jennifer Flammia when you visit IDE Honda. Very helpful and knowledgeable. She loves her job !
I purchased a Civic Hybrid this week at Ide Honda. Jen Flammia was my service consultant. She understands her customers and m is her products. Gerry the finance consultant also knows well the financial transactions. Both Jen and Gerry contributed to making my purchase successful
Came in for serviced expecting it to take up to 3 hours (as I had previously asked when I made appointment how much time it would take). Was in and out in less than 90 minutes. Yousef checked me in and out, was extremely courteous and helpful, reminded me about a cabin filter change that I also had done. This is my first experience with a leased vehicle and Ide has been wonderful with making sure I keep up with required maintenance and the best options to keep things running.
I had my 2023 Ridgeline serviced at IDE HONDA . My service advisor was Yousef Abusbeih. Yousef was most accommodating, and the vehicle service was completed in less than an hour. I have had all my vehicle service done at IDE HONDA and recommend it.
Jim Milella is my go-to Service Advisor. Taking you car in for service can be a very daunting experience, yet Jim has made each and every experience a positive one. I trust him, implicitly. I know that what he advises and recommends is the truth. Every interaction is friendly and honest. Also, his response time and attention to detail is second to none. He is a huge asset to Ide Honda....and keeps me coming back for service....and another Honda vehicle in the future. THANK YOU, JIM!!!!
I had a lot of routine maintenance work done on my car today. Yousef kept me updated every step of the way. I appreciated his explanations of everything being done to my car and there was no pressure to agree to suggestions, even though I did. agree to have everything done. It was a pleasure working with Yousef and everyone at Ide Honda.
Jennifer Flammia was great in helping us obtaining our new 2025 RidgeLine She was fun to work with and pleasant. She earned a 5 star rating!
I just purchased a new Honda CR-V Sport Touring from Emerson Benner. It was a very positive experience all around. He was very knowledgeable, took a lot of time with me, explained features of the car and answered all my questions. I felt very comfortable with my purchase and would definitely recommend Ide Honda and Emerson to anyone. I'm very happy with my CR-V !
It was a pleasure to work with Jennifer Flammia at Ide Honda in Penfield! Buying a new car is a stressful experience but she was honest, up front and patient through the entire process. With her support, I am in a beautiful new CRV hybrid!
Jen Flammia hooked me up with an HRV Sport lease - she was great to work with, very knowledgeable, relatable and helpful. Turns out we had a few friends in common so I felt very comfortable working with her. The experience was very easy and organized but the best part is I never felt pushed or rushed.
Just picked up my second leased Civic and worked with Jennifer for the second time. She is the best, easy to work with and very efficient. Anyone going to Ide, I highly recommend you requesting to work with Jennifer. You won’t have any regrets!
Straight's Sporty Honda Accord 2024! Melinda Pagiluso our sales rep was given the task of helping me find the car that would fit my needs wants and desires. Coming from a Dodge Charger RT with 350 HP! The patience and persistence from Melinda she was made for this Job / Task! Not only did she listen to what I wanted. This skill to have is AMAZING! Many don't have this in the world today. Melinda recommended by far based on my swagger and FIT! Her choice for me was 100 % on. I love my New Honda Sport Hybrid Accord. It's powerful ... Read More DealerRater - Feb 28, 2025
IDE Honda is located just a few miles from us. In 2015 we purchased our first Honda from them, and returned in 2025 to make our second purchase - a CR-V Hybrid. Our sales person was Jennifer Flammia and she was tremendous! Jen was easy to work with; she was very knowledgeable of all the features on the vehicle we test drove and went above and beyond answering all of our questions. We would highly recommend her to anyone looking to purchase a Honda!
I just leased a new vehicle from Ide Honda. I had such a pleasant experience working with Jennifer Flammia. My previous lease was ending, and Jennifer laid out the different options available to me, including keeping my current CRV, upgrading to an electric car, or getting something less expensive but still a good ride. I ended up leasing a brand new Honda HRV Sport. What an easy and pleasant experience was working with Jennifer. I didn't feel like I was pushed or felt rushed into getting something I didn't want. I would recommend Jennifer Flammia if you're ... Read More DealerRater - Feb 21, 2025
This was my second time purchasing a car from Ide Honda and my experience was just as great as the first time (I went from a Fit to a CRV). Melinda was great to work with and provided exceptional customer service. She took the time to show me various cars and allowed me to test drive them, and answered all my questions. Buying a car is a daunting process, but Melinda made it simple and straightforward. I'll be sure to refer other people I know to Melinda and Ide Honda when they are in the market for a new ... Read More DealerRater - Feb 17, 2025
Straight's Sporty Honda Accord 2024! Melinda Pagiluso our sales rep was given the task of helping me find the car that would fit my needs wants and desires. Coming from a Dodge Charger RT with 350 HP! The patience and persistence from Melinda she was made for this Job / Task! Not only did she listen to what I wanted. This skill to have is AMAZING! Many don't have this in the world today. Melinda recommended by far based on my swagger and FIT! Her choice for me was 100 % on. I love my New Honda Sport Hybrid Accord. It's powerful ... Read More DealerRater - Feb 13, 2025
My new CRV from Ide Honda was exactly what I was looking for, rides beautifully, and the many features are user friendly. Melissa, the Honda Associate, was friendly, flexible, and knowledgeable. She went out of her way to work with my tight schedule. Melissa made the entire process of buying a new car smooth and efficient. I am deeply grateful for that, her kindness, and the professionalism she displayed at all times. Thank you Honda for the positive experience.
My new CRV, from Honda, was exactly what I was looking for. It rides beautifully and the many features are user friendly. Melissa, the Honda Associate, was friendly, flexible, and incredibly knowledgeable. She went out of her way to work with my tight schedule. Melissa made the entire process of buying a new car smooth and efficient. I am deeply grateful for that, her kindness, and the professionalism she displayed at all times. Thank you Honda!
Brad was our salesman he went way out of the way to help us reach a decision on the Ridgeline we purchased.
We wanted to take the time to recognize one of your sales reps Melinda Pagiluso for providing an exceptional customer experience when turning in our '22 Honda Accord lease. Melinda was our original salesperson back in 2022 and left an impression with us then with her follow up, follow through, and friendly disposition. When my lease end date was approaching unfortunately I could not locate a new Honda in the color that I wanted so I went in a different direction with a new lease. We reached out to Melinda to see if turning in our current lease a few months early ... Read More DealerRater - Feb 6, 2025
Salesperson (Joe) was very friendly, and answered all my (many) questions. If he wasn’t sure about something, he would inquire about it. He explained the features of my car while we sat in it, and I took a test drive. All paperwork was in order, and my new car ready to go in 24 hours. I would highly recommend Duck Ide in Penfield.
Yousef was very helpful when I got service done on my car. Thanks Yousef!!
I decided it was time to buy a new car and bought a another Honda CRV. This is my third CRV and my second one from IDE Honda. I worked with Jennifer Flammia during my sales process and she was knowledgeable, very helpful, and even made it an enjoyable experience. She took the extra time to review and demonstrate the various new features of the CRV and explained how they work. Jennifer also went above and beyond the normal sales support. When I was driving in to get my new CRV, I was wondering where was I going to get ... Read More DealerRater - Feb 1, 2025
My mom and I just adored Jen!!!! She was so nice and made our experience leasing that much easier:) I'll definitely go back to her next time.... Thx again Jen
I was in need of a car and we started our car buying day at Ide Honda. I drove one car the Civic and bought it right then. Julian greeted us was helpful in showing us what was available after getting information from us as to what I was looking for. Thanks to Julian and Ide Honda for a great buying experience.
Been with Brad for a total of 10 cars between my husband and me . Brad is very knowledgeable and explains all the benefits and features of all our cars. Brad is are Honda dealer because we trust him and have never been steered wrong with him. Thanks Brad!
I prefer leasing my cars. This is the 4th time I have leased from Ide Honda. I am a repeat customer of Sales Rep Jennifer Fammia because she has always made the process extremely painless and so smooth. She gave me all options for which model and had all financing data so I could stay within my budget. So simple. I appreciated a smooth transition from returning my last leased vehicle to getting my new one. She did a great job and I very much like Ide Honda.
Melissa was amazing through the whole process!! I would recommend Melissa at IDE Honda, it was easy and fun! I already recommended a couple friends to her because she is amazing!!! Out of all of the Hondas I’ve bought through the years , Melissa by far was the best salesperson that I’ve ever had the pleasure of working with.
Love love love my new Honda accord and Jenn was awesome at closing the deal. She made it quick, simple and easy….fun too😀
I was referred to John Ventura via a mutual acquaintance. He made it so simple to try the car & then figure out a trade in or not... He never made me feel pressured and he got me a great deal!! Thanks John! Maureen Hegarty
Jennifer is such a queen! I loved working with her! 11/10 for sure! If you are looking to buy or lease a vehicle as for Jennifer. I had such an amazing experience!
I showed up 2 days ago DESPERATE and in need of a reliable car asap.
My previously owned car suddenly stopped working. The IDE honda team made a reasonable offer for my not working vehicle in trade value and gave me a discounted rate on the used car I was looking to purchase!
Not once did anyone try to take advantage of my situation. They offered me exactly what I was looking for and even helped me to find the right vehicle within my desired price range. Not once did any one try to up sale me. The car sales man, ... Read More Facebook - Dec 26, 2024
Go see Jennifer Flammia at IDE Honda. She took the confusion out of buying a new car and made it fun and enjoyable! I highly recommend Jennifer and Ide.
5 star review! I have been going to Melinda for a number of years and I will never go any where else. She makes buying a car easier than buying groceries! I am so happy with my new ride! Thank you Melinda!!!
I have been going to Melinda at IDE Honda for years. I have referred many family and friends and it is always a wonderful experience!! I bought a new car this weekend and I swear she makes buying a car easier than buying groceries. It is fast, efficient and I appreciate her always getting me the best deal. Thank you Melinda!! Forget instacart- you are insta CAR!!
After 10+ years of owning my 2014 Honda CR-V EXL, I traded in for a 2025 HR-V EXL. Let me assure you that Hondas do indeed hold their value! This transaction was made easy with the expertise of Melinda P. who walked me through all the various options. I felt no pressure and my decisions were heard and accepted. I actually drove out with my new Honda the same day. The Ide Honda Dealership gets 2 thumbs up from me. PS - A big shout out to Gerry L in finance who also made this transaction easy! Thank you IdeHonda!!
Jen at Ide Honda is the best. She answered all of our crazy questions and made buying a new car an enjoyable experience. We love our new Pilot.
I wasn’t quite sure what I wanted when I walked in but Melissa Miesch helped me through the process! She was super nice and helpful in finding what I needed. It was an awesome experience all around and I’ll definitely be recommending ide Honda for anyone looking for a car! 5/5 stars!
Thank you so much Melissa Miesch for taking the time to listen and to deliver an exceptional car buying experience for my son Andrew. Thank you for guiding him through the purchase process and helping him to find the perfect vehicle to fit his needs and budget. We appreciate you making the process enjoyable for the whole family and thank you for the wonderful and amazing customer experience. We will definitely be purchasing our next vehicle from Ide Honda.
for a first time car buyer, buying from Ide Honda was a smooth and overall a great experience! Jennifer was a huge help in getting me acquainted with my new vehicle and guiding me through the purchasing process, it made me feel all the more confident in my decision to go through Ide Honda for buying my car. very happy with my new Honda Civic!
I always receive exceptional service and advice from Jim Milella at Ide. The work is performed timely and professionally. I will certainly return,
Joe Latus and the Ide Honda crew, truly operate as a perfect team. Exceeded expectations, and I can't wait to do service here!
I recently purchased a 2025 Honda Passport from IDE. Juan Martinez was my Sales person and he did an perfect job. My last Honda was a 2008 Odyssey which I also purchased from IDE and I decided I wasn't buying anywhere else. I have received great service all these years and my buying experience from Juan was wonderful. No pressure, pleasant experience. He went the extra mile to answer my questions and to keep in contact between my first visit and my visit to pick up my beautiful new car.
Had a great experience, no pressure. Jennifer could tell that I didn't need anyone texting/calling me and she let me have my space to decide what I wanted. I'm really happy with my purchase and I love knowing that she's only a text away if I have any questions. That's the great thing about purchasing from a local dealership. Would not hesitate to purchase from Ide again, and they made the process really easy.
I was very anxious after my accident and immediately I was comforted by Alicia Rose who took care of my every question and concern. Bryan the collision expert and Nick the insurance estimator made the repairs and estimates a smooth transition and also handled me as though I were family! I had the opportunity to speak and meet with their Manager,Steve who also walked me to the car to inspect the vehicle repairs. And can’t thank Dale enough for detailing the car as well! God Bless all of you for being so honest,supportive and professional throughout this ... Read More DealerRater - Oct 19, 2024
I got my first Honda in 1996 from Ide and have always had a great experience. I think the service department is great, but now has gone a little downhill because it's so hard to get in touch with anyone (they have an automated system now).
I just bought my 4th Honda from them and the experience was not ideal. My sales person was a really nice guy, but I don't think he knew the vehicle he was selling me. He told me several things that just weren't correct. Knowing some of those things, I would not have ... Read More DealerRater - Oct 10, 2024
This was our first interaction with Ide Honda, and we were pleased.
Jenn responded quickly to our email inquiry, and was immediately available when we arrived at the dealership. She had the vehicle we were interested in ready for us to see and test drive. She had our vehicle assessed while we were gone, and reviewed the findings with us when we returned.
We were able to address financial issues readily, and we picked up our new Pilot the next day. We were very satisfied with our interactions with Jenn, and with everyone at the dealership.
Thank you Jenn, for ... Read More DealerRater - Oct 9, 2024
I just purchased my second Honda vehicle from Ide Honda. Commitment to customer satisfaction, a great service department , and more vehicles to choose from compared to other dealerships make IDE Honda my preferred Honda dealership. All of the employees my family and I encountered while visiting the dealership this time around (I came about three times before finally choosing a Honda Passport) were kind, upfront, and patient while I decided which vehicle would be my next purchase. Brad Constantino was especially helpful in answering my various questions, following up with emails, and supporting me in understanding the key features of ... Read More DealerRater - Oct 2, 2024
Jennifer was extremely knowledgeable and helpful. The whole experience was very good. Love our new CRV. We would definitely use this dealership again and especially Jennifer as our sales consultant.
I recently leased my 5th Honda (3rd CRV) from Ide Honda. Since I’ve dealt with Ide for over 12 years I knew I would receive the exceptional high level service I had come to expect. And, I was not disappointed. My sales consultant, Jennifer Flammia, was courteous, knowledgeable, and professional. I would highly recommend her and Ide to anyone looking to buy a Honda.
Extremely long wait times and no communication. Being a mom with 2 kids and one car it is extremely difficult to make time to get things taken care of when they are in school. I had to pick my daughter up from preschool and I was at the dealership for almost 2 hours without any communication that my car did not even get up on to the lift until an hour and a half after my scheduled appointment.
Brad Constantino went above and beyond to help my son & daughter in-law get a reliable vehicle! He was professional as well as caring about helping to find the right vehicle for their needs. He is an asset to your dealership and we are grateful. God bless you!
I had been looking for cars for a few months. I did a lot of comparing different makes. Cost, features, safety and whatever else you could compare. When I finally decided on the three makes and models I wanted to test drive I searched for dealerships. I chose one dealership for two of the test drives and Ide to test drive the Honda Accord.
I'm so glad I went with Ide Honda. Everything about the process was hassle free and stress free. The test drive was easy to set up. Discussing the cost, trade and payments was stressful. Finalizing ... Read More Facebook - Sep 17, 2024
I had been looking for cars for a few months. I did a lot of comparing different makes. Cost, features, safety and whatever else you could compare. When I finally decided on the three makes and models I wanted to test drive I searched for dealerships. I chose one dealership for two of the test drives and Ide to test drive the Honda Accord.
I'm so glad I went with Ide Honda. Everything about the process was hassle free and stress free. The test drive was easy to set up. Discussing the cost, trade and payments was stressful. Finalizing ... Read More DealerRater - Sep 17, 2024
Just picked up my new Honda Prologue from Ide Honda (this is my 9th Honda I have gotten from Ide Honda). Wow, what a vehicle!! My sales consultant was Brad Constantino and I have to say with this being my first EV, Brad was very thorough walking me through everything about the vehicle at my delivery. I had researched this vehicle extensively before purchase and Brad was still able to show me things I did not know. I have even contacted him since delivery with questions and he was able to answer all of them. I did my financing paperwork ... Read More DealerRater - Sep 14, 2024
In a time period where the used car market is terrible and can feel predatory, especially after recently being in an accident, I was relieved to work with Jen Flammia at Ide Honda. I never felt pressured by her or distrusting of her when she helped me find the best option for my needs. She balanced professionalism and realism that made me feel like a person and not a number or a dollar sign. After answering all my questions and talking through concerns and details, I was able to sign on a certified pre-owned and get back on the road, ... Read More DealerRater - Sep 5, 2024
We went in strictly to test drive. Jenn was so professional and personable, we left with a car!! If you are in the market for a new car, visit Jen at Dick Ide. You won't be sorry!!
We recently leased a Civic Hatchback from Jenn Flammia at IDE Honda, and we couldn’t be happier with the experience. Jenn and the entire IDE team were exceptional—attentive to our specific needs and circumstances as buyers. Jenn’s relaxed sales approach made the entire process stress-free, and her detailed walkthrough of the financing options was invaluable. We highly recommend Jenn and the IDE Honda team!
I knew taking my car to the dealer would cost a lot and it did just over $1000 but the treatment I got there and the speed at which the car was fixed made the rest of the trauma almost painless. They gave me a ride home the first day (I had planned on waiting) and by the second day had the part in by morning and the car fixed by early afternoon. It was not an easy problem either -a computer needed replacement .Thanks Jim Milella for your kind attention and care .
This is our second lease with Ide Honda and we had the pleasure of working with Jennifer Flammia. Out of any sales rep we have ever dealt with she is hands down one of the best ever! She is so friendly, courteous and makes the buying/leasing process extremely smooth. We told her exactly what we wanted and where we needed to be and got us exactly that with no hassles at all. Jennifer will always be recommended by myself and husband to everyone. We will always choose to deal with her from this point forward. I also really appreciate ... Read More DealerRater - Aug 5, 2024
My experience working with Ide Honda has been positive both times, yet working with Joe Latus this time around I think, should be acknowledged. He's great. He easily answered every question with ease, conviction and confidence. He helped to make the expereince enjoyable too, because he's also cool. If you're looking for somone down to earth, knowledgable and eager to genuinely help you, ask for him.
Highly recommend working with Jenn Flammia at Dick Ide Honda. Second time working with her to find a CRV. She was extremely professional and dedicated to making sure process was as easy as possible for me.
We had an amazing experience with Ide Honda, particularly thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A real professional who fully answered every question, ensuring we were able to make truly informed decisions. Buying a new vehicle is a big deal, and we couldn't have asked for a better guide through it all. As long as Blake is with Ide, we will only buy our vehicles there. The service department has also been absolutely great (Nick & Jim). Best dealership around! We ... Read More Facebook - Jul 23, 2024
We had an amazing experience with Ide Honda, particularly thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A real professional who fully answered every question, ensuring we were able to make truly informed decisions. Buying a new vehicle is a big deal, and we couldn't have asked for a better guide through it all. As long as Blake is with Ide, we will only buy our vehicles there. The service department (Jim & Nick) has also been absolutely great. Best dealership around! We ... Read More DealerRater - Jul 23, 2024
While exciting, buying a car is never an easy thing. Jen Flammia was patient with my questions, gave me time to think things over, and made it as painless as possible. We even managed o have a few laughs along the way! My new CRV Hybrid is exactly the car I need to escort me into this new chapter.
5-star car buying experience start to finish!
Our IDE Honda sales consultant (Jennifer Flammia) got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles!
She was friendly, positive, enthusiastic, knowledgeable, funny, no pressure, and did i mention funny?! We were smiling and laughing the entire time. It was the opposite of going to the dentist. Try keeping a straight face when she busts out that big pen lol.
Jenn with 2 n’s didn’t try to ride along with us on the test drive, which we appreciated. Instead, she just slapped a ... Read More Facebook - Jul 17, 2024
5-star car buying experience start to finish!
Our IDE Honda sales consultant, Jennifer Flammia, got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles!
She was friendly, positive, enthusiastic, knowledgeable, funny, no pressure, and did i mention funny?! We were smiling and laughing the entire time. It was the opposite of going to the dentist. Try keeping a straight face when she busts out that big pen lol.
Jenn with 2 n’s didn’t try to ride along with us on the test drive, which we appreciated. Instead, she just slapped a ... Read More DealerRater - Jul 17, 2024
Blake was extremely knowledgeable and professional… I was very happy with my trade in and deal on my 2021 Accord. Blake went above and beyond when he called me on his day off and arranged for me to retrieve an item I forgot in my trade the very next day. No pressure or anxiety through the entire process… would highly recommend Blake and IDE Honda
Jim Milella gave us very prompt and great service with a problem we encountered while traveling in the area. Many thanks Jim and IDE Honda
This is my second vehicle I purchased from Ide. Both times the sales person has made it a seamless process. I had the pleasure of working with Jenn this time around. I was looking to get a new lease and was expecting to get a 2024, however they did not have anymore 2024 CR-Vs in stock but she was able to get me a 2025 for the same price monthly. She took the time to setup my phone to the car and tell me the new features. She was very personable and an all around great person. I would definitely recommend seeing her ... Read More Facebook - Jun 22, 2024
This was our first time buying through Ide. Jennifer Flammia was amazing and diligent in making sure that we found the right vehicle for us and our needs.
Such a phenomenal experience at IDE Honda dealing with Mark Frey and Heather Blodgett. Heather was very welcoming and provided great customer service. She’s the type where after dealing with her once you prefer her to deal with you over anyone else in the future. Last but surely not least Mark Frey was quick to take action and ensure the turnaround on the vehicle was quick but at the same time making sure quality work was done to rectify the issue. You can clearly tell he’s been in the business a long time and knows what he’s ... Read More DealerRater - Jun 13, 2024
I purchased a brand new 2025 Honda Pilot. The young man Blake was my Salesman. He was very knowledgeable and a pleasure to deal with. I highly recommend IDE. Thanks to employees like Blake that are kind, courteous and ready to work.
We hadn't purchased a car from a dealership in over a decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to finish-no nerves necessary! Brad and team made the whole process easy! We never felt pressured. The general feeling was that Brad was there to partner with us to get us exactly what we were needing within the budget that we had. Stress free, easy, and really pretty fun. And bonus-we love the car we purchased!
Loved my experience there. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so.
Very pleased with the experience. Jennifer was great to work with and was very knowledgeable.
Great experience with Joe and Julian. Very helpful with financing and answering all questions. A lot of help from Heather in service as well
I have been a customer at Ide Honda for over 30 years. The consistently high quality of Honda vehicles is what initially interested me in Ide, but what has helped me maintain my interest in the dealership is the quality of their Service Department. I am thankful to have worked with Jim Milella for over 20 years; he is friendly, professional and consistently helpful to his clients. An A-plus experience to be sure! Thanks to Jim and everybody at Dick Ide Honda.
I recently had a great experience leasing a car from Ide Honda. Jennifer, the employee who assisted me, went above and beyond to ensure everything went smoothly. Her knowledge and professionalism made the whole process stress-free. I highly recommend Ide Honda to anyone looking for a seamless car leasing experience, and kudos to Jennifer for her outstanding customer service!
I came in for a 12:30 appointment. Promptly met by Jim Milella, who took care great care of me.
I had a great experience leasing my 2024 Honda HR-V at Ide Honda, working with Jenn Flammia for the second time. Jenn is nothing short of amazing! She answered all of my questions, explained everything thoroughly, and was patient with my decision-making. She made sure that I was familiar with the new model before I drove off the lot, and followed up a couple days later as well. I highly recommend Ide Honda, and especially Jenn Flammia, to everyone who’s in the market for a new vehicle.
Brad FANTASTIC to work with. I would definitely recommend him and Ide Honda to family and friends!
Joe was wonderful with me. As a 1st time buyer at a dealership I was very nervous this was all going to be too good to be true. He eased any worry in my mind, helped me to find a better suited fit when my initial choice failed, very friendly & walked me through each and every step. 100% would come back to Ide to work with Joe again - thank you so much!
First let me begin by saying that the Service Technicians at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for services and with that I have an issue.
I needed to have new shark fin antenna installed. I was quoted in excess of $1100.00 which included 6 hour of labor.. I said no way. When I responded to a survey with frown face I received a call saying they were just following Honda's "book" prices and said they would do it for half the labor. ... Read More DealerRater - Apr 13, 2024
Brad made the buying process quick and effortless. He is a true professional and makes you feel comfortable. I loved the no pressure approach, and how he helped me get a new car fast. All of my worries were wiped away and he handled everything for me that he could on his end to make my life easier.
We brought our new-to-us 2021 Honda Pilot in for a potential issue with the engine idle stop system. The service center representatives, particularly Heather Blodgett, treated us very well from intake to vehicle pick up. Ms. Blodgett was kind, friendly, professional and knowledgeable about both the issue, which was covered by our warranty, and remedy. Additionally, she anticipated and addressed our concerns before we even vocalized them. Well done. Only word of caution: Don't ask her to staple your documents together. We suspect she is paid by the staple. =)
Jennifer Flammia is as kind, focused, and motivated as any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to anticipate the needs of your client and to empathize. She is the consummate professional and just an outstanding sales professional.
I just leased my second Civic through Joe Latus. Joe was friendly, knowledgeable, and very professional. I told him what I was looking for and what my budget was. He was able to get me a test drive for what I was looking for. Explained all the dashboard controls. A pleasant experience was had. The whole process went very well. I will recommend this dealership to friends/family looking for a car!
Jennifer Flammia was my salesperson at IDE Honda, she did an exceptional job and helped me get the car I wanted. I was very appreciative of everything she did to help me.
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I had a great experience at Ide Honda when purchasing my Honda Accord. I worked with Jennifer Flammia. No intimidation, straight forward, and Jen was very patient with me. 1 st time purchasing a car on my own in over 10 years and had no clue what I wanted. She never rushed me or pressured me. Thank you Jen!
Jen showed me all the trim levels of Accords so that I could make an informed choice. She had everything ready to go when I came in to pick up the vehicle.
We went in with an idea of what we wanted, and Jennifer helped move us to getting something that fit that idea. She only assisted at each step with trying to get us into a vehicle that fit what we needed for our lifestyle and with the budget we had in mind. Anytime we said no or not interested it wasn't brought up again and stayed dropped as we looked into different options. It made this whole process easy and why we went from window shopping to actually making a purchase. Would absolutely recommend IDE and Jennifer to anyone ... Read More DealerRater - Jun 25, 2025
Emerson took GREAT care of my son on getting his very first brand new vehicle! He got the 2025 Honda Accord SE, and he loves it so much!! Thank you Emerson, you are the BEST!!!!!!! Also , thanks to Kiersten H & Adam W for their help with this as well!
I always work with Jennifer Flammia in sales at Ide Honda. She is fantastic at her craft and so easy to work with. Buying a car is actually fun with her!!
Everyone was very friendly and helpful, especially Joe Latus. He made our first time purchase of a Honda very easy and quite pleasant, unlikeour experiences with other dealerships in the past.
Jennifer Flammia was my salesperson. She has an amazing personality and is a pleasure to work with. This is my second lease with her and Ide Honda and I will definitely go back. The whole process of getting a new car was easy!
Jennifer is amazing! Wouldn’t go to anyone else! Personality is amazing! Kind, magical, supportive! Jennifer has helped me with my last two Hondas and I’ll keep coming back for more! Jennifer you ROCK! Keep shinning and never stop sparkling! I appreciate you so much! IDE is so lucky to have you on their team!! 🥇
I recently purchased a 2025 Honda CR-V Sport Touring from Ide Honda, and I can confidently say that Joe Latus is the epitome of professionalism and excellence. From the very first interaction, Joe demonstrated exceptional product knowledge, clear communication, and genuine enthusiasm. He guided me through every step of the process with patience and care, taking the time to thoroughly explain the vehicle’s advanced features and ensure I felt completely comfortable with my decision.
Joe’s dedication to customer satisfaction is truly commendable. He went above and beyond to provide a seamless, pressure-free experience. I left the dealership not only ... Read More DealerRater - May 3, 2025
I am a long time customer, however there was a major misfire with several people and it's taken 3 weeks or so to handle a question that required perhaps a wp second answer to resolve.
I had a great experience buying a car here recently. Everyone was friendly and professional. My salesperson, Emerson, was helpful and knowledgeable. He guided me in figuring out what would be the best car for me. No rush, no pressure. I highly recommend the dealership and Emerson.
Go see Jennifer Flammia when you visit IDE Honda. Very helpful and knowledgeable. She loves her job !
I purchased a Civic Hybrid this week at Ide Honda. Jen Flammia was my service consultant. She understands her customers and m is her products. Gerry the finance consultant also knows well the financial transactions. Both Jen and Gerry contributed to making my purchase successful
Came in for serviced expecting it to take up to 3 hours (as I had previously asked when I made appointment how much time it would take). Was in and out in less than 90 minutes. Yousef checked me in and out, was extremely courteous and helpful, reminded me about a cabin filter change that I also had done. This is my first experience with a leased vehicle and Ide has been wonderful with making sure I keep up with required maintenance and the best options to keep things running.
I had my 2023 Ridgeline serviced at IDE HONDA . My service advisor was Yousef Abusbeih. Yousef was most accommodating, and the vehicle service was completed in less than an hour. I have had all my vehicle service done at IDE HONDA and recommend it.
Jim Milella is my go-to Service Advisor. Taking you car in for service can be a very daunting experience, yet Jim has made each and every experience a positive one. I trust him, implicitly. I know that what he advises and recommends is the truth. Every interaction is friendly and honest. Also, his response time and attention to detail is second to none. He is a huge asset to Ide Honda....and keeps me coming back for service....and another Honda vehicle in the future. THANK YOU, JIM!!!!
I had a lot of routine maintenance work done on my car today. Yousef kept me updated every step of the way. I appreciated his explanations of everything being done to my car and there was no pressure to agree to suggestions, even though I did. agree to have everything done. It was a pleasure working with Yousef and everyone at Ide Honda.
Jennifer Flammia was great in helping us obtaining our new 2025 RidgeLine She was fun to work with and pleasant. She earned a 5 star rating!
I just purchased a new Honda CR-V Sport Touring from Emerson Benner. It was a very positive experience all around. He was very knowledgeable, took a lot of time with me, explained features of the car and answered all my questions. I felt very comfortable with my purchase and would definitely recommend Ide Honda and Emerson to anyone. I'm very happy with my CR-V !
It was a pleasure to work with Jennifer Flammia at Ide Honda in Penfield! Buying a new car is a stressful experience but she was honest, up front and patient through the entire process. With her support, I am in a beautiful new CRV hybrid!
Jen Flammia hooked me up with an HRV Sport lease - she was great to work with, very knowledgeable, relatable and helpful. Turns out we had a few friends in common so I felt very comfortable working with her. The experience was very easy and organized but the best part is I never felt pushed or rushed.
Just picked up my second leased Civic and worked with Jennifer for the second time. She is the best, easy to work with and very efficient. Anyone going to Ide, I highly recommend you requesting to work with Jennifer. You won’t have any regrets!
Straight's Sporty Honda Accord 2024! Melinda Pagiluso our sales rep was given the task of helping me find the car that would fit my needs wants and desires. Coming from a Dodge Charger RT with 350 HP! The patience and persistence from Melinda she was made for this Job / Task! Not only did she listen to what I wanted. This skill to have is AMAZING! Many don't have this in the world today. Melinda recommended by far based on my swagger and FIT! Her choice for me was 100 % on. I love my New Honda Sport Hybrid Accord. It's powerful ... Read More DealerRater - Feb 28, 2025
IDE Honda is located just a few miles from us. In 2015 we purchased our first Honda from them, and returned in 2025 to make our second purchase - a CR-V Hybrid. Our sales person was Jennifer Flammia and she was tremendous! Jen was easy to work with; she was very knowledgeable of all the features on the vehicle we test drove and went above and beyond answering all of our questions. We would highly recommend her to anyone looking to purchase a Honda!
I just leased a new vehicle from Ide Honda. I had such a pleasant experience working with Jennifer Flammia. My previous lease was ending, and Jennifer laid out the different options available to me, including keeping my current CRV, upgrading to an electric car, or getting something less expensive but still a good ride. I ended up leasing a brand new Honda HRV Sport. What an easy and pleasant experience was working with Jennifer. I didn't feel like I was pushed or felt rushed into getting something I didn't want. I would recommend Jennifer Flammia if you're ... Read More DealerRater - Feb 21, 2025
This was my second time purchasing a car from Ide Honda and my experience was just as great as the first time (I went from a Fit to a CRV). Melinda was great to work with and provided exceptional customer service. She took the time to show me various cars and allowed me to test drive them, and answered all my questions. Buying a car is a daunting process, but Melinda made it simple and straightforward. I'll be sure to refer other people I know to Melinda and Ide Honda when they are in the market for a new ... Read More DealerRater - Feb 17, 2025
Straight's Sporty Honda Accord 2024! Melinda Pagiluso our sales rep was given the task of helping me find the car that would fit my needs wants and desires. Coming from a Dodge Charger RT with 350 HP! The patience and persistence from Melinda she was made for this Job / Task! Not only did she listen to what I wanted. This skill to have is AMAZING! Many don't have this in the world today. Melinda recommended by far based on my swagger and FIT! Her choice for me was 100 % on. I love my New Honda Sport Hybrid Accord. It's powerful ... Read More DealerRater - Feb 13, 2025
My new CRV from Ide Honda was exactly what I was looking for, rides beautifully, and the many features are user friendly. Melissa, the Honda Associate, was friendly, flexible, and knowledgeable. She went out of her way to work with my tight schedule. Melissa made the entire process of buying a new car smooth and efficient. I am deeply grateful for that, her kindness, and the professionalism she displayed at all times. Thank you Honda for the positive experience.
My new CRV, from Honda, was exactly what I was looking for. It rides beautifully and the many features are user friendly. Melissa, the Honda Associate, was friendly, flexible, and incredibly knowledgeable. She went out of her way to work with my tight schedule. Melissa made the entire process of buying a new car smooth and efficient. I am deeply grateful for that, her kindness, and the professionalism she displayed at all times. Thank you Honda!
Brad was our salesman he went way out of the way to help us reach a decision on the Ridgeline we purchased.
We wanted to take the time to recognize one of your sales reps Melinda Pagiluso for providing an exceptional customer experience when turning in our '22 Honda Accord lease. Melinda was our original salesperson back in 2022 and left an impression with us then with her follow up, follow through, and friendly disposition. When my lease end date was approaching unfortunately I could not locate a new Honda in the color that I wanted so I went in a different direction with a new lease. We reached out to Melinda to see if turning in our current lease a few months early ... Read More DealerRater - Feb 6, 2025
Salesperson (Joe) was very friendly, and answered all my (many) questions. If he wasn’t sure about something, he would inquire about it. He explained the features of my car while we sat in it, and I took a test drive. All paperwork was in order, and my new car ready to go in 24 hours. I would highly recommend Duck Ide in Penfield.
Yousef was very helpful when I got service done on my car. Thanks Yousef!!
I decided it was time to buy a new car and bought a another Honda CRV. This is my third CRV and my second one from IDE Honda. I worked with Jennifer Flammia during my sales process and she was knowledgeable, very helpful, and even made it an enjoyable experience. She took the extra time to review and demonstrate the various new features of the CRV and explained how they work. Jennifer also went above and beyond the normal sales support. When I was driving in to get my new CRV, I was wondering where was I going to get ... Read More DealerRater - Feb 1, 2025
My mom and I just adored Jen!!!! She was so nice and made our experience leasing that much easier:) I'll definitely go back to her next time.... Thx again Jen
I was in need of a car and we started our car buying day at Ide Honda. I drove one car the Civic and bought it right then. Julian greeted us was helpful in showing us what was available after getting information from us as to what I was looking for. Thanks to Julian and Ide Honda for a great buying experience.
Been with Brad for a total of 10 cars between my husband and me . Brad is very knowledgeable and explains all the benefits and features of all our cars. Brad is are Honda dealer because we trust him and have never been steered wrong with him. Thanks Brad!
I prefer leasing my cars. This is the 4th time I have leased from Ide Honda. I am a repeat customer of Sales Rep Jennifer Fammia because she has always made the process extremely painless and so smooth. She gave me all options for which model and had all financing data so I could stay within my budget. So simple. I appreciated a smooth transition from returning my last leased vehicle to getting my new one. She did a great job and I very much like Ide Honda.
Melissa was amazing through the whole process!! I would recommend Melissa at IDE Honda, it was easy and fun! I already recommended a couple friends to her because she is amazing!!! Out of all of the Hondas I’ve bought through the years , Melissa by far was the best salesperson that I’ve ever had the pleasure of working with.
Love love love my new Honda accord and Jenn was awesome at closing the deal. She made it quick, simple and easy….fun too😀
I was referred to John Ventura via a mutual acquaintance. He made it so simple to try the car & then figure out a trade in or not... He never made me feel pressured and he got me a great deal!! Thanks John! Maureen Hegarty
Jennifer is such a queen! I loved working with her! 11/10 for sure! If you are looking to buy or lease a vehicle as for Jennifer. I had such an amazing experience!
I showed up 2 days ago DESPERATE and in need of a reliable car asap.
My previously owned car suddenly stopped working. The IDE honda team made a reasonable offer for my not working vehicle in trade value and gave me a discounted rate on the used car I was looking to purchase!
Not once did anyone try to take advantage of my situation. They offered me exactly what I was looking for and even helped me to find the right vehicle within my desired price range. Not once did any one try to up sale me. The car sales man, ... Read More Facebook - Dec 26, 2024
Go see Jennifer Flammia at IDE Honda. She took the confusion out of buying a new car and made it fun and enjoyable! I highly recommend Jennifer and Ide.
5 star review! I have been going to Melinda for a number of years and I will never go any where else. She makes buying a car easier than buying groceries! I am so happy with my new ride! Thank you Melinda!!!
I have been going to Melinda at IDE Honda for years. I have referred many family and friends and it is always a wonderful experience!! I bought a new car this weekend and I swear she makes buying a car easier than buying groceries. It is fast, efficient and I appreciate her always getting me the best deal. Thank you Melinda!! Forget instacart- you are insta CAR!!
After 10+ years of owning my 2014 Honda CR-V EXL, I traded in for a 2025 HR-V EXL. Let me assure you that Hondas do indeed hold their value! This transaction was made easy with the expertise of Melinda P. who walked me through all the various options. I felt no pressure and my decisions were heard and accepted. I actually drove out with my new Honda the same day. The Ide Honda Dealership gets 2 thumbs up from me. PS - A big shout out to Gerry L in finance who also made this transaction easy! Thank you IdeHonda!!
Jen at Ide Honda is the best. She answered all of our crazy questions and made buying a new car an enjoyable experience. We love our new Pilot.
I wasn’t quite sure what I wanted when I walked in but Melissa Miesch helped me through the process! She was super nice and helpful in finding what I needed. It was an awesome experience all around and I’ll definitely be recommending ide Honda for anyone looking for a car! 5/5 stars!
Thank you so much Melissa Miesch for taking the time to listen and to deliver an exceptional car buying experience for my son Andrew. Thank you for guiding him through the purchase process and helping him to find the perfect vehicle to fit his needs and budget. We appreciate you making the process enjoyable for the whole family and thank you for the wonderful and amazing customer experience. We will definitely be purchasing our next vehicle from Ide Honda.
for a first time car buyer, buying from Ide Honda was a smooth and overall a great experience! Jennifer was a huge help in getting me acquainted with my new vehicle and guiding me through the purchasing process, it made me feel all the more confident in my decision to go through Ide Honda for buying my car. very happy with my new Honda Civic!
I always receive exceptional service and advice from Jim Milella at Ide. The work is performed timely and professionally. I will certainly return,
Joe Latus and the Ide Honda crew, truly operate as a perfect team. Exceeded expectations, and I can't wait to do service here!
I recently purchased a 2025 Honda Passport from IDE. Juan Martinez was my Sales person and he did an perfect job. My last Honda was a 2008 Odyssey which I also purchased from IDE and I decided I wasn't buying anywhere else. I have received great service all these years and my buying experience from Juan was wonderful. No pressure, pleasant experience. He went the extra mile to answer my questions and to keep in contact between my first visit and my visit to pick up my beautiful new car.
Had a great experience, no pressure. Jennifer could tell that I didn't need anyone texting/calling me and she let me have my space to decide what I wanted. I'm really happy with my purchase and I love knowing that she's only a text away if I have any questions. That's the great thing about purchasing from a local dealership. Would not hesitate to purchase from Ide again, and they made the process really easy.
I was very anxious after my accident and immediately I was comforted by Alicia Rose who took care of my every question and concern. Bryan the collision expert and Nick the insurance estimator made the repairs and estimates a smooth transition and also handled me as though I were family! I had the opportunity to speak and meet with their Manager,Steve who also walked me to the car to inspect the vehicle repairs. And can’t thank Dale enough for detailing the car as well! God Bless all of you for being so honest,supportive and professional throughout this ... Read More DealerRater - Oct 19, 2024
I got my first Honda in 1996 from Ide and have always had a great experience. I think the service department is great, but now has gone a little downhill because it's so hard to get in touch with anyone (they have an automated system now).
I just bought my 4th Honda from them and the experience was not ideal. My sales person was a really nice guy, but I don't think he knew the vehicle he was selling me. He told me several things that just weren't correct. Knowing some of those things, I would not have ... Read More DealerRater - Oct 10, 2024
This was our first interaction with Ide Honda, and we were pleased.
Jenn responded quickly to our email inquiry, and was immediately available when we arrived at the dealership. She had the vehicle we were interested in ready for us to see and test drive. She had our vehicle assessed while we were gone, and reviewed the findings with us when we returned.
We were able to address financial issues readily, and we picked up our new Pilot the next day. We were very satisfied with our interactions with Jenn, and with everyone at the dealership.
Thank you Jenn, for ... Read More DealerRater - Oct 9, 2024
I just purchased my second Honda vehicle from Ide Honda. Commitment to customer satisfaction, a great service department , and more vehicles to choose from compared to other dealerships make IDE Honda my preferred Honda dealership. All of the employees my family and I encountered while visiting the dealership this time around (I came about three times before finally choosing a Honda Passport) were kind, upfront, and patient while I decided which vehicle would be my next purchase. Brad Constantino was especially helpful in answering my various questions, following up with emails, and supporting me in understanding the key features of ... Read More DealerRater - Oct 2, 2024
Jennifer was extremely knowledgeable and helpful. The whole experience was very good. Love our new CRV. We would definitely use this dealership again and especially Jennifer as our sales consultant.
I recently leased my 5th Honda (3rd CRV) from Ide Honda. Since I’ve dealt with Ide for over 12 years I knew I would receive the exceptional high level service I had come to expect. And, I was not disappointed. My sales consultant, Jennifer Flammia, was courteous, knowledgeable, and professional. I would highly recommend her and Ide to anyone looking to buy a Honda.
Extremely long wait times and no communication. Being a mom with 2 kids and one car it is extremely difficult to make time to get things taken care of when they are in school. I had to pick my daughter up from preschool and I was at the dealership for almost 2 hours without any communication that my car did not even get up on to the lift until an hour and a half after my scheduled appointment.
Brad Constantino went above and beyond to help my son & daughter in-law get a reliable vehicle! He was professional as well as caring about helping to find the right vehicle for their needs. He is an asset to your dealership and we are grateful. God bless you!
I had been looking for cars for a few months. I did a lot of comparing different makes. Cost, features, safety and whatever else you could compare. When I finally decided on the three makes and models I wanted to test drive I searched for dealerships. I chose one dealership for two of the test drives and Ide to test drive the Honda Accord.
I'm so glad I went with Ide Honda. Everything about the process was hassle free and stress free. The test drive was easy to set up. Discussing the cost, trade and payments was stressful. Finalizing ... Read More Facebook - Sep 17, 2024
I had been looking for cars for a few months. I did a lot of comparing different makes. Cost, features, safety and whatever else you could compare. When I finally decided on the three makes and models I wanted to test drive I searched for dealerships. I chose one dealership for two of the test drives and Ide to test drive the Honda Accord.
I'm so glad I went with Ide Honda. Everything about the process was hassle free and stress free. The test drive was easy to set up. Discussing the cost, trade and payments was stressful. Finalizing ... Read More DealerRater - Sep 17, 2024
Just picked up my new Honda Prologue from Ide Honda (this is my 9th Honda I have gotten from Ide Honda). Wow, what a vehicle!! My sales consultant was Brad Constantino and I have to say with this being my first EV, Brad was very thorough walking me through everything about the vehicle at my delivery. I had researched this vehicle extensively before purchase and Brad was still able to show me things I did not know. I have even contacted him since delivery with questions and he was able to answer all of them. I did my financing paperwork ... Read More DealerRater - Sep 14, 2024
In a time period where the used car market is terrible and can feel predatory, especially after recently being in an accident, I was relieved to work with Jen Flammia at Ide Honda. I never felt pressured by her or distrusting of her when she helped me find the best option for my needs. She balanced professionalism and realism that made me feel like a person and not a number or a dollar sign. After answering all my questions and talking through concerns and details, I was able to sign on a certified pre-owned and get back on the road, ... Read More DealerRater - Sep 5, 2024
We went in strictly to test drive. Jenn was so professional and personable, we left with a car!! If you are in the market for a new car, visit Jen at Dick Ide. You won't be sorry!!
We recently leased a Civic Hatchback from Jenn Flammia at IDE Honda, and we couldn’t be happier with the experience. Jenn and the entire IDE team were exceptional—attentive to our specific needs and circumstances as buyers. Jenn’s relaxed sales approach made the entire process stress-free, and her detailed walkthrough of the financing options was invaluable. We highly recommend Jenn and the IDE Honda team!
I knew taking my car to the dealer would cost a lot and it did just over $1000 but the treatment I got there and the speed at which the car was fixed made the rest of the trauma almost painless. They gave me a ride home the first day (I had planned on waiting) and by the second day had the part in by morning and the car fixed by early afternoon. It was not an easy problem either -a computer needed replacement .Thanks Jim Milella for your kind attention and care .
This is our second lease with Ide Honda and we had the pleasure of working with Jennifer Flammia. Out of any sales rep we have ever dealt with she is hands down one of the best ever! She is so friendly, courteous and makes the buying/leasing process extremely smooth. We told her exactly what we wanted and where we needed to be and got us exactly that with no hassles at all. Jennifer will always be recommended by myself and husband to everyone. We will always choose to deal with her from this point forward. I also really appreciate ... Read More DealerRater - Aug 5, 2024
My experience working with Ide Honda has been positive both times, yet working with Joe Latus this time around I think, should be acknowledged. He's great. He easily answered every question with ease, conviction and confidence. He helped to make the expereince enjoyable too, because he's also cool. If you're looking for somone down to earth, knowledgable and eager to genuinely help you, ask for him.
Highly recommend working with Jenn Flammia at Dick Ide Honda. Second time working with her to find a CRV. She was extremely professional and dedicated to making sure process was as easy as possible for me.
We had an amazing experience with Ide Honda, particularly thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A real professional who fully answered every question, ensuring we were able to make truly informed decisions. Buying a new vehicle is a big deal, and we couldn't have asked for a better guide through it all. As long as Blake is with Ide, we will only buy our vehicles there. The service department has also been absolutely great (Nick & Jim). Best dealership around! We ... Read More Facebook - Jul 23, 2024
We had an amazing experience with Ide Honda, particularly thanks to Blake Gross. He was extremely knowledgeable, courteous, and patient with us. He was available for us but never hounded or pressed us. A real professional who fully answered every question, ensuring we were able to make truly informed decisions. Buying a new vehicle is a big deal, and we couldn't have asked for a better guide through it all. As long as Blake is with Ide, we will only buy our vehicles there. The service department (Jim & Nick) has also been absolutely great. Best dealership around! We ... Read More DealerRater - Jul 23, 2024
While exciting, buying a car is never an easy thing. Jen Flammia was patient with my questions, gave me time to think things over, and made it as painless as possible. We even managed o have a few laughs along the way! My new CRV Hybrid is exactly the car I need to escort me into this new chapter.
5-star car buying experience start to finish!
Our IDE Honda sales consultant (Jennifer Flammia) got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles!
She was friendly, positive, enthusiastic, knowledgeable, funny, no pressure, and did i mention funny?! We were smiling and laughing the entire time. It was the opposite of going to the dentist. Try keeping a straight face when she busts out that big pen lol.
Jenn with 2 n’s didn’t try to ride along with us on the test drive, which we appreciated. Instead, she just slapped a ... Read More Facebook - Jul 17, 2024
5-star car buying experience start to finish!
Our IDE Honda sales consultant, Jennifer Flammia, got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles!
She was friendly, positive, enthusiastic, knowledgeable, funny, no pressure, and did i mention funny?! We were smiling and laughing the entire time. It was the opposite of going to the dentist. Try keeping a straight face when she busts out that big pen lol.
Jenn with 2 n’s didn’t try to ride along with us on the test drive, which we appreciated. Instead, she just slapped a ... Read More DealerRater - Jul 17, 2024
Blake was extremely knowledgeable and professional… I was very happy with my trade in and deal on my 2021 Accord. Blake went above and beyond when he called me on his day off and arranged for me to retrieve an item I forgot in my trade the very next day. No pressure or anxiety through the entire process… would highly recommend Blake and IDE Honda
Jim Milella gave us very prompt and great service with a problem we encountered while traveling in the area. Many thanks Jim and IDE Honda
This is my second vehicle I purchased from Ide. Both times the sales person has made it a seamless process. I had the pleasure of working with Jenn this time around. I was looking to get a new lease and was expecting to get a 2024, however they did not have anymore 2024 CR-Vs in stock but she was able to get me a 2025 for the same price monthly. She took the time to setup my phone to the car and tell me the new features. She was very personable and an all around great person. I would definitely recommend seeing her ... Read More Facebook - Jun 22, 2024
This was our first time buying through Ide. Jennifer Flammia was amazing and diligent in making sure that we found the right vehicle for us and our needs.
Such a phenomenal experience at IDE Honda dealing with Mark Frey and Heather Blodgett. Heather was very welcoming and provided great customer service. She’s the type where after dealing with her once you prefer her to deal with you over anyone else in the future. Last but surely not least Mark Frey was quick to take action and ensure the turnaround on the vehicle was quick but at the same time making sure quality work was done to rectify the issue. You can clearly tell he’s been in the business a long time and knows what he’s ... Read More DealerRater - Jun 13, 2024
I purchased a brand new 2025 Honda Pilot. The young man Blake was my Salesman. He was very knowledgeable and a pleasure to deal with. I highly recommend IDE. Thanks to employees like Blake that are kind, courteous and ready to work.
We hadn't purchased a car from a dealership in over a decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to finish-no nerves necessary! Brad and team made the whole process easy! We never felt pressured. The general feeling was that Brad was there to partner with us to get us exactly what we were needing within the budget that we had. Stress free, easy, and really pretty fun. And bonus-we love the car we purchased!
Loved my experience there. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so.
Very pleased with the experience. Jennifer was great to work with and was very knowledgeable.
Great experience with Joe and Julian. Very helpful with financing and answering all questions. A lot of help from Heather in service as well
I have been a customer at Ide Honda for over 30 years. The consistently high quality of Honda vehicles is what initially interested me in Ide, but what has helped me maintain my interest in the dealership is the quality of their Service Department. I am thankful to have worked with Jim Milella for over 20 years; he is friendly, professional and consistently helpful to his clients. An A-plus experience to be sure! Thanks to Jim and everybody at Dick Ide Honda.
I recently had a great experience leasing a car from Ide Honda. Jennifer, the employee who assisted me, went above and beyond to ensure everything went smoothly. Her knowledge and professionalism made the whole process stress-free. I highly recommend Ide Honda to anyone looking for a seamless car leasing experience, and kudos to Jennifer for her outstanding customer service!
I came in for a 12:30 appointment. Promptly met by Jim Milella, who took care great care of me.
I had a great experience leasing my 2024 Honda HR-V at Ide Honda, working with Jenn Flammia for the second time. Jenn is nothing short of amazing! She answered all of my questions, explained everything thoroughly, and was patient with my decision-making. She made sure that I was familiar with the new model before I drove off the lot, and followed up a couple days later as well. I highly recommend Ide Honda, and especially Jenn Flammia, to everyone who’s in the market for a new vehicle.
Brad FANTASTIC to work with. I would definitely recommend him and Ide Honda to family and friends!
Joe was wonderful with me. As a 1st time buyer at a dealership I was very nervous this was all going to be too good to be true. He eased any worry in my mind, helped me to find a better suited fit when my initial choice failed, very friendly & walked me through each and every step. 100% would come back to Ide to work with Joe again - thank you so much!
First let me begin by saying that the Service Technicians at Ide whether Jim Milella or most recently Amelia Horsford, are outstanding always helpful and pleasant.. They have nothing to do with pricing for services and with that I have an issue.
I needed to have new shark fin antenna installed. I was quoted in excess of $1100.00 which included 6 hour of labor.. I said no way. When I responded to a survey with frown face I received a call saying they were just following Honda's "book" prices and said they would do it for half the labor. ... Read More DealerRater - Apr 13, 2024
Brad made the buying process quick and effortless. He is a true professional and makes you feel comfortable. I loved the no pressure approach, and how he helped me get a new car fast. All of my worries were wiped away and he handled everything for me that he could on his end to make my life easier.
We brought our new-to-us 2021 Honda Pilot in for a potential issue with the engine idle stop system. The service center representatives, particularly Heather Blodgett, treated us very well from intake to vehicle pick up. Ms. Blodgett was kind, friendly, professional and knowledgeable about both the issue, which was covered by our warranty, and remedy. Additionally, she anticipated and addressed our concerns before we even vocalized them. Well done. Only word of caution: Don't ask her to staple your documents together. We suspect she is paid by the staple. =)
Jennifer Flammia is as kind, focused, and motivated as any salesperson can be. She anticipates your needs and answers your questions even before you ask. The definition of excellence in sales is to anticipate the needs of your client and to empathize. She is the consummate professional and just an outstanding sales professional.
I just leased my second Civic through Joe Latus. Joe was friendly, knowledgeable, and very professional. I told him what I was looking for and what my budget was. He was able to get me a test drive for what I was looking for. Explained all the dashboard controls. A pleasant experience was had. The whole process went very well. I will recommend this dealership to friends/family looking for a car!
Jennifer Flammia was my salesperson at IDE Honda, she did an exceptional job and helped me get the car I wanted. I was very appreciative of everything she did to help me.
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